Although there was a mix up of the models ordered, the products are excellent quality. I modular system allows for further upgrades later on. Solid construction, and nice and simple wiring and control unit. Easy to install. Product itself is fantastic for anyone with restricted space or who doesn't want to use a clothes horse. The simple idea behind the fact that hot air rises, means that your clothes will dry quicker regardless of the model purchased. Seller is understanding and has been good in resolving any issues.